1. What is this Notice About & Why Should You Read It?


We are committed to safeguarding the privacy of persons for whom we process personal data. In this privacy notice we explain how we will treat personal data processed by us, in accordance with data protection legislation.


  1. What Types of Personal Data Do We Process and What are the Purposes of the Processing?


We process the following types and categories of personal data:


  • You or your parents/guardians email address and your password
  • Your name and date of birth
  • Payment details for payment, through a third-party provider
  • Any personal data which you elect to upload onto the virtual learning platform
  • Communications between you and your instructor
  • Your progress through the learning system


From time to time we need to process special category data about people. We will only process special category personal data when allowed to do so by law, including where you have given us consent to do so, where it is necessary in order to enable us to carry out our obligations and specific rights in the field of employment, social security and social protection law, in order to protect a person’s vital interests or if the data has already manifestly been made public by you. We may also process this type of data to establish, exercise or defend a legal claim. There are certain other exceptions which exist in law, and we reserve the right to rely on these exceptions, if and when required, but do not envisage such processing of special category personal data taking place within our organisation.


We will only process personal data which is adequate, relevant and limited to what is necessary for the processing purposes.


  1. Where Do We Obtain Your Personal Data From?


  • Data Which We Collect From You Directly


The majority of the personal data which we process is obtained from you directly.



  • Data Which We May Obtain From Others


We do not routinely receive or process personal data about you from any other organisation. If we do process such personal data, we shall do so in accordance with the law.


Please note that if you are disclosing personal data regarding another person to us, you must first obtain that person’s consent for both the disclosure and the processing by us of that personal data, unless another lawful basis exists for such a disclosure, such as a legal obligation. You are responsible for ensuring that you are authorised to disclose any such data to us.



  1. What Lawful Bases Do We Have For Processing Your Personal Data?


We process your personal data on a number of lawful bases, namely:


  • The performance of contract, or to enter into pre-contractual negotiations;
  • In order for us to comply with a legal obligation imposed upon us;
  • In order for us to protect your vital interests or those of another person
  • In our legitimate interests; and/or
  • With your consent. Where the lawful basis for our processing your personal data is consent, you have the right to withdraw your consent at any time.


  1. What Rights Do You Have?


You have certain rights under data protection legislation, which you can generally exercise in respect of the data which we process about you by contacting us.


Your rights are summarised below:


  • Right of access – you can request a copy of the information that we hold about you
  • Right to rectification – you can ask us to correct any personal data which we hold about you if you think that this is inaccurate or incomplete. Please note that you are responsible for letting us know if the personal data which we hold about needs to be corrected or updated.
  • Right to be forgotten – in certain circumstances you can ask us to delete the personal data which we hold about you
  • Right to restriction of processing – in certain circumstances you have a right to restrict us processing your personal data
  • Right of data portability – you can ask us to transfer the personal data that we hold about you to other organisations, in certain circumstances
  • Right to object – you have the right to object to us processing your personal data in certain circumstances
  • Right to object to us making a decision about you based solely on automated processing, including profiling in certain circumstances


  1. Who Do We Share Your Personal Data With and Why?


We may disclose your personal data to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors insofar as reasonably necessary, and in accordance with data protection legislation.


We may also disclose your personal data:


  • with your consent;
  • to the extent that we are required to do so by law;
  • to protect the rights, property and safety of us, our customers, users of our websites and other persons;
  • in connection with any ongoing or prospective legal proceedings;
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
  • to another organisation if we enter into a joint venture or merge with another organisations.


If we wish or need to share your special category personal data with another organisation, we will only do so if we have either obtained your consent or we are required or allowed to do so by law.


  1. Transferring Your Data Outside of the European Economic Area/The UK


Where we need to transfer and/or share personal data to countries and/or organisations outside of the European Economic Area, we only do so in accordance with the General Data Protection Regulation (‘GDPR’).


In the event of a no-deal Brexit, we will only transfer and/or share personal data to countries and/or organisations outside of the United Kingdom where authorised to do so by law.


  1. How Long Do We Process Your Personal Data For?


We will only process your personal data for the purpose or purposes stated, and this data shall not be kept for longer than is necessary for such purpose or purposes.


Unless we advise you otherwise, we will retain your personal data in accordance with our retention of records policy, which is based upon legal requirements and/or best practice.


  1. Security of Personal Data


We will take reasonable technical and organisational measures and precautions so as to prevent the loss, misuse or alteration of your personal data.


We will store all of the personal data which we process in paper records, on our servers and/or in the Cloud.


Please note that the transmission of any type of information over the internet is inherently insecure. We therefore cannot guarantee the security of data sent over the internet.


  1. Are We Allowed to Change this Notice?


From time to time we need to make amendments to our Privacy Notice, which we will do by publishing a new version on our website. Please check this page occasionally so as to ensure that you are happy with any changes which we have made to the Notice.


  1. What Should You Do If You Have Any Complaints or Want to Find out More?


We continuously seek to ensure that we adhere to the general principles of data protection legislation, including that your personal data will be processed lawfully, fairly, in a transparent manner, subject to the purpose limitation, is minimised, is accurate, is not stored for longer than is necessary for the purposes and is processed with integrity and confidentially, as appropriate.


If you wish to exercise any of your rights as a data subject, wish to receive any more information or wish to make a compliant, please contact our data protection officer.


The person responsible for data protection compliance within our organisation is Sophie Hildreth and she can be contacted using the details below.


We will always endeavour to resolve any queries which you may have, but please note that you also have the right to complain directly to the Information Commissioner’s Office and seek other legal remedies.


  1. How Can You Contact Us?


We are Think Like a Pony CIC, registered in England under registration number ZA289383. Our registered address is at Woodlands Farm, Occupation Lane, Leeds, Yorkshire LS16 9HS. Our principal place of business is at our registered address. Our website address is


You can contact us in any of the following ways:


  • by post, using the address given above
  • by calling us on 07912 784193 or 07701 290 361
  • By emailing us at